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Service Accelerators

What are they?

A service accelerator is a solution designed to quickly improve your service organisation's performance by using a combination of in-depth knowledge and extensive experience. We have classified our accelerators into three major groups: productivity, growth, and customer experience. Each category consists of different accelerators for different solutions.

HOW we do this

01

Assess your current situation

Complete a survey so we understand your current situation and objective

02

Access the best practices

Online session where we take you through the best practices content to help you to reach the next level

03

Redesign

We help to redesign your service capabilities

04

Action Plan

Create and review an action plan with you and priorities

05

Evaluate

Evaluate results with you

Choose your Accelerator

You will get access to best-practice knowledge segments from the Service Transformation Centre (STC) and help from a specialised coach in an online workshop.