The Service Centricity Playbook
The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...
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How High Efficiency Service Delivery models can help businesses emerging from Covid-19
What are the benefits of implementing high efficiency service delivery models in service organis...
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Service Value Chain Optimisation is the next frontier for exponential service business growth
Service value chain optimisation goes beyond the optimisation that one enterprise (with its partners...
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Should you change your service delivery model?
What is a Low Cost High Value Service Model? With competition on services heating up and more pla...
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