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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.
The Service Centricity Playbook

The Service Centricity Playbook

The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...

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Mastering data quality in service management

Mastering data quality in service management

One of the results of our Drivers for Growth in Service research has shown that companies are strugg...

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Whitepaper: Overcoming the Barriers to Servitization

Whitepaper: Overcoming the Barriers to Servitization

With ever increasing internal and external market pressures, manufacturers have been searching for w...

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Podcast: The importance of Master Data Management and Data Quality

Podcast: The importance of Master Data Management and Data Quality

We concluded from the Drivers for Growth in Service research conducted by leading service organi...

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Digitalisation of Service, speed up solution design with service solution blueprints

Digitalisation of Service, speed up solution design with service solution blueprints

One of the results from our Drivers for Growth in Service research has shown that companies are stru...

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Digital Services Design for Equipment Manufacturing Companies

Digital Services Design for Equipment Manufacturing Companies

From product-related to customer business related service design Typically, equipment manufacturi...

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