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WHAT WE DO

We help you to identify your customer’s service needs, design new services,
implement new service business models, select and implement service IT
solutions, manage the service transformation, and train/develop your people.
  • Service Transformation Centre
    Self-service and interactive knowledge base
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  • Consulting
    Grow faster with reduced effort
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  • Service IT
    Service Management solution
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  • People Development
    Outstanding service employees
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  • Service Accelerators
    Boost your service performance
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how to lead your
digital service transformation

We have assisted hundreds of companies to create new profitable and sustainable revenue streams by:
01

Setting the climate for service transformation 

Our methods and knowledge help you to define the right priorities, ensure that you develop services for which there is customer demand and enable you to engage your organisation and get funding for the full service transformation programme

02

Dealing with organisational resistance

We help you to manage the service transformation programme, ensuring engagement from the C-suite and other stakeholders and having a path for escalations in case issues need to be solved

03

Developing internal skills and capabilities

We will help you to design, develop and implement every element that is needed to successfully achieve your strategic service business goals of the service transformation programme

our Latest Insights

News, trends and events in the service business
Services Management and Digital Transformation webinar

Services Management and Digital Transformation webinar

In this webinar, we discussed the impact of digital transformation on service management and how cha...

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Success Criteria for Digital Service Transformation

Success Criteria for Digital Service Transformation

February 2020, Hilbrand Rustema, Founder and Managing Director of Noventum Service Management spoke ...

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CASE studies

Find out how our clients transform their service business
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Increase growth by selling more services

The Current Situation A pan European medical equipment provider’s e...

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High efficiency service delivery models

The current situation: The current situation A major manufacturer a...

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Create a platform for profitable growth through standardisation

Case Study: A globally operating company that produces food-produci...

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Accelerate service business

Voith Paper is a leading machine building and engineering company, whi...

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About Noventum

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