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INSIGHTS

Here we are sharing insights learnt from our own experiences or through our clients.

Learning & Development

Why is Noventum offering the Service Transformation Centre?

Why is Noventum offering the Service Transformation Centre?

Noventum has been working the past two decades with a lot of large multi-national companies that nee...

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How Covid-19 accelerates growth in services for manufacturing companies

How Covid-19 accelerates growth in services for manufacturing companies

Recently, Noventum, Microsoft and HSO published a research report on Drivers for Growth in Service. ...

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Happiness in Your Service Organisation

Happiness in Your Service Organisation

Service and people are naturally synonymous, particularly given that people account for almost two t...

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Be your client's Trusted Advisor

Be your client's Trusted Advisor

As customers become ever-more demanding of high levels of customer service and as the cost of delive...

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